FAQ
General questions
We offer a wide range of fishing gear, including rods, reels, tackle, baits, fishing line, apparel, and accessories for both freshwater and saltwater fishing.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier’s website
If an item is out of stock, you can sign up for restock notifications on the product page, and we’ll notify you once the item is available again.
To return an item, visit the “Order History” section in your account, select the item you want to return, and follow the return instructions. Make sure the item is in its original condition.
Orders can be canceled if they have not yet been processed or shipped. Please contact our customer service team as soon as possible if you wish to cancel your order.
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on your location.
Other questions
We offer warranties on certain fishing gear items. Please refer to the specific product’s warranty information or contact us for more details.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available during checkout.
Yes! Our customer support team is knowledgeable about fishing gear and can provide product recommendations based on your needs and fishing style.
You can reach our customer support team through email, phone, or live chat on our website. We are available to assist you with any questions or concerns.
You can check product availability by entering your shipping address during checkout, or by contacting our customer service team for more specific location-based information.
Yes, we offer gift cards in various denominations. You can purchase them directly from our website and they can be redeemed for any products in our store.